Use Coupon Code NEWNEEL10 on your First Purchase for 10% DISCOUNT (on selected range)


1. What is your return and exchange policy?

Our returns and exchange policy gives you an option to return or exchange items purchased from our website for any reason within 7 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags and packaging.


2. Will my return order be picked up by your logistics team?

Yes within India we will get it picked up. In some cases if there is any issue for return pickup in that area buyer will have to arrange for return shipment.

COD amount will not get refunded in case of return.. Only product amount will get refunded.

Out of India shipments Buyer is responsible and pays for return shipment charges.


3. How long will it take for me to receive the refund for my returned product?

Once the return order reaches us, the order items will go through a quality check by our Quality check (QC) team. Once it clears QC, the refund process will be initiated in 2-4 business hours days.
Note - In case the product does not clear the QC, we will not be able to process the refund.


4. Can I return some products from a bundle offer (Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) and still remain eligible for the offer?

No, if you decide to return only a portion of the products included in a bundle offer, the offer for the bundle discount ( Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) may no longer be valid.